Privacy Policy for Veterinary Practice Management Software
Last Updated: 03/01/24
This privacy policy sets out how SATA VENTURES PRIVATE LIMITED uses and protects any information that you give SATA VENTURES PRIVATE LIMITED when you use this website.
SATA VENTURES PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
SATA VENTURES PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
We may collect the following information:
- Name and job title
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyses web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
1. Information We Collect
a. Personal Information: We may collect personal information such as your name, email address, contact information, and other details necessary for providing our services.
b. Practice Data: Information related to your veterinary practice, including patient records, appointment details, and medical history.
c. Usage Data: We may collect information about how you interact with the Software, including log files, IP addresses, device information, and usage patterns.
2. How We Use Your Information
a. Service Provision: We use your personal information to provide and maintain the Software, including managing appointments, patient records, and communication within the platform.
b. Communication: We may use your contact information to send you important updates, newsletters, and promotional materials. You can opt-out of receiving such communications.
c. Improvement of Services: We analyze usage data to enhance and improve the functionality and performance of the Software.
3. Data Sharing and Disclosure
a. Third-Party Service Providers: We may share your information with third-party service providers who assist us in delivering and improving our services. These providers are bound by confidentiality agreements and are prohibited from using your information for any other purpose.
b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes.
4. Data Security
a. We implement industry-standard measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
b. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
5. Your Choices
a. Access and Correction: You have the right to access, correct, or delete your personal information. You can manage your account settings within the Software.
b. Opt-Out: You can opt-out of receiving promotional communications by following the instructions in the communication or by contacting us directly.
6. Children’s Privacy
The Software is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the date of the latest revision will be indicated. Your continued use of the Software after such changes constitutes acceptance of the updated Privacy Policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at admin@petaladdin[dot]com.
By using the veterinary practice management software, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.